Why Some ChatGPT Users Haven’t Gained Access to the Newest Model

OpenAI’s latest iteration of its flagship AI model, GPT-5, is experiencing a staggered rollout, leaving some users unable to access it despite assurances from company leadership. CEO Sam Altman has characterized the upgrade as transformative, drawing parallels to the significant advancement represented by Apple’s Retina display technology. However, many individuals launching ChatGPT are finding that the previous version, GPT-4, remains active on their devices and browsers.

OpenAI confirmed that all ChatGPT users will eventually gain access to GPT-5 but emphasized a phased release strategy. This approach is standard practice for technology firms seeking to manage server load and identify potential technical issues prior to broader availability.

Free users of the platform can utilize GPT-5, albeit with limitations on the number of prompts before being directed to a less intensive version of the model. Developers have been granted access to GPT-5 through OpenAI’s API, available in three variants: GPT-5, GPT-5 mini, and GPT-5 nano, catering to diverse application needs.